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  1. Check Helpcenter EN
  2. FAQ

FAQ

POPULAR QUESTIONS.

  • How does a trip start and end?
  • During which hours can I use Check?
  • How much does Check cost?
  • How do I park a Check?
  • I found a helmet. What should I do?
  • Am I insured?

DISCOVER.

  • What is Check Pro?
  • What are Coins?
  • In which cities is Check active?
  • Where can I find a Check?
  • How much does Check cost?
  • How can I get in touch with Check and what are the opening times?
See all 14 articles

SIGN UP.

  • How can I delete my account along with the associated personal data?
  • Can I create a business account?
  • How do I add my address?
  • How do I register for Check?
  • Am I insured?
  • Can I register with a foreign driver's license?

RESERVE, START, PARK.

  • How do I unplug my Check car from a charging station?
  • How do I charge my Check car?
  • Can I book a Check in advance?
  • Do I have to charge Check cars after every ride?
  • How do I ride a Check safely?
  • Where can I park and end my ride?
See all 21 articles

PAYMENT.

  • How can I pay?
  • When do I pay for my ride?
  • Can I change my payment details?
  • What should I do if the invoice is incorrect?
  • Will I receive an invoice?
  • Add NS Business Card as payment method?
See all 7 articles
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